Innovation Memo: With Co-founder of Whelp, Seymur Rasulov

Whelp is a conversational customer support platform that helps businesses to communicate with customers across multiple channels.  Whelp’s platform allows businesses to easily connect with customers on their preferred channels, including SMS, voice, WhatsApp, WeChat, Messenger, email, and live chat. With its AI-based chatbot, the company to help companies automate up to 60% of customer inquiries, freeing up their teams to focus on more complex issues. Additionally, Whelp offers a customer management platform with a feature-rich interface that unifies messaging from multiple channels into a single screen. By consolidating all customer interactions and data into a unified inbox, Whelp streamlines the process of managing and responding to inquiries, boosting efficiency and customer satisfaction.

In today’s Innovation Memo, we profile Whelp with Co-founder, Seymur Rasulov.

Seymur Rasulov has previously worked as a regional sales manager at SmilePay, Inc., EBSCO Information Services, and Springer Nature Technology and Publishing Solutions. He holds a Master of Library & Information Science from the University of Illinois Urbana-Champaign.